Changing the argument to the HELO command
Some SMTP servers need to see a valid server name during the initial protocol setup. Normally, ChoiceMail retrieves that information from the network identification string on your computer. However,...
View ArticleChoiceMail Background Service Slow to Start
Q. My background service is slow to start. Sometimes minutes after I log in. What is going on?A. It could take any amount of time until the service has started. Windows is "optimizing" the startup time...
View ArticleConnection lost
Symptom - ChoiceMail begins downloading some mail and then the connection is losted - the activity logs typically display "failed to connect...."Solution - This is NOT a ChoiceMail bug. We have...
View ArticleOur server got blacklisted on RBL lists - we think ChoiceMail is responsible.
Several RBL lists as they are called are known to create more problems than good. If you search for "rbl lists problems" for example - you will see what people have been going through as these lists...
View ArticleChoiceMail doesn't remember settings
Symptom: your email accounts (or your whitelist/blacklist) have disappeared and no matter how often you create them, they are not remembered.Solution: The most likely possibility is that the database...
View ArticleChoiceMail doesn't remember whether it should start automatically
Problem: You want (or don't want) ChoiceMail to start automatically when your computer boots up. In the Configuration window you have checked (or unchecked) the auto start box but the next time you...
View ArticleChoiceMail cannot be configured to leave mail on server
For various technical reasons, ChoiceMail One has to download all the mail from POP3 servers and cannot leave it there for other clients. ChoiceMail itself essentially becomes your new ISP mail server....
View ArticleA message I wanted was deleted and sent to the junkbox
A small number of people have found that the anti-Bayesian rule deleted messages that they wanted to receive and put them in the junkbox.To check if this is happening, open your junkbox and examine the...
View Articlecmupdater.exe continuously asks for permission
Symptom: cmupdater.exe continuously asks for permission on Windows VISTA systems.Explanation: It seems that there is no way in VISTA to remember the answer you give it when prompted if you want to...
View ArticleMS Mail Automatic setup does not work
Outlook Express has been replaced with Microsoft Mail program that stores account information in a different format.ChoiceMail 3.11 and below will not know how to automatically read the account...
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